From Outputs to Outcomes: How SEO Drives Customer-Centric Design
Defining Outcomes, Outputs, and Impact
- Outputs: These are tangible things produced during the design process—activities or tasks performed to achieve a desired outcome. Think of features released, code written, or wireframes created.
- Outcomes: The desired results or goals that a product or service should achieve. It’s the overarching purpose of design, usually tied to a business objective.
- Impact: What follows after achieving a specific outcome. For instance, streamlining the checkout process (output) to reduce abandoned carts (outcome) may impact revenue or sales.
Why Outcome-Focused Design Matters
- An outcome-focused approach aligns digital teams with the rest of the business. It’s about testing, learning, and continual improvement to solve real problems.
- Avoid the “feature factory” trap—lots of features, no validity, and no improvement. Instead, prioritize outcomes over outputs.
SEO’s Role in Outcome-Focused Design
1. Contextual Links and UX Enhancement
- Internal linking plays a pivotal role. Contextual links within content guide users to related pages, enhancing navigation and engagement.
- Prioritize user experience (UX) by ensuring seamless transitions between pages.
2. Diversify Anchor Text for SEO
- Anchor text matters. Use varied phrases for internal links. Avoid repetitive terms like “click here” or “read more” to improve SEO.
- Optimize anchor text with relevant keywords.
3. External Link Opportunities
- Attract quality backlinks. When reputable websites link back to yours, Google recognizes your authority.
- Distribute this backlink authority through internal links to related pages.
4. Prevent Cannibalization
- Avoid competing with yourself. Identify pages targeting similar keywords and consolidate them.
- Smart internal linking prevents keyword cannibalization and maintains clarity.
Ready to Transform Your Digital Landscape?
Contact Sam from Broadbelt Digital today. Let’s create outcomes that resonate with your business goals!